When requesting manual payouts to a bank account, it is important to provide specific information based on your account type. Below is a detailed guide to ensure successful processing:
Required Information for SEPA Accounts
Required Information for SEPA Accounts
If your bank account is within the SEPA (Single Euro Payments Area) region, please provide the following:
IBAN (International Bank Account Number)
BIC (Bank Identifier Code)
First and last name of the account holder
Name and date of the event associated with the payout
Your chip number (if applicable)
Required Information for Non-SEPA Accounts
Required Information for Non-SEPA Accounts
For accounts outside the SEPA area (where IBAN/BIC codes are not used), provide the following:
Bank account number
Bank routing number
Bank name
Your residential address
Name and date of the event associated with the payout
Notes on Additional Information
Your chip number may be required for certain payout requests. We may also ask you about specific events, when and how you used your chip at the event.
By ensuring that all the necessary information is provided, you can help to optimize the manual payout process.