To top up your balance in advance of the event, you can link your ticket in the Eventportal. The balance tied to your ticket will then be automatically transferred to the chip you receive at ticket control.
If you already have your chip, simply link your chip directly.
Linking your ticket
First, open the Eventportal. You’ll find a link on the event’s website, social media channels, or app. Alternatively, you can search for your event in the overview at https://eventportal.io.
Click on “Add your ticket”.
Log in with your existing account or create a new one.
Linking your ticket will create a new wallet in the Eventportal. Give this wallet a name.
Enter your ticket number of your festival pass or day ticket. Additional tickets like upgrades, parking, or camping add-ons cannot be linked. Spaces can be ignored when entering the ticket number.
Once your ticket is linked, you can top up balance via the shop or (if available) purchase products and upgrades for your event. Linking your ticket is optional and is not required for event access.